Terms and Conditions

Cloutopin LTD
Website: https://cloutopin.com
Effective Date: June 25, 2025

Welcome to Cloutopin. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from cloutopin.com, you agree to be legally bound by the following Terms. Please read them carefully. If you do not agree with these Terms, you should not use our site.

1. Definitions

  • “Website” or “Site” refers to https://cloutopin.com

  • “We,” “Us,” or “Our” refers to Cloutopin LTD

  • “You,” “Your,” or “User” refers to any individual or entity accessing or using our website

  • “Products” refers to any items available for sale on our website

2. Eligibility

To use this website, you must:

  • Be at least 18 years old, or have permission from a parent or legal guardian

  • Provide accurate, current, and complete account and payment information

  • Agree to comply with these Terms and all applicable local, national, and international laws

3. Use of Website

You agree not to:

  • Use the website for any unlawful purpose or activity

  • Interfere with the website’s functionality or security

  • Access, collect, or store personal data of other users

  • Use bots, crawlers, or scraping tools to extract data from our website

  • Reproduce, distribute, or copy website content without permission

We reserve the right to terminate or suspend access to users who violate these terms.

4. Account Responsibility

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your login credentials

  • You agree to notify us immediately of any unauthorized use of your account

  • We are not liable for losses or damages arising from unauthorized access

5. Product Information and Pricing

We strive to ensure that all product descriptions, images, prices, and availability listed on our website are accurate. However, we cannot guarantee that:

  • Product colors on your screen exactly match physical items

  • Descriptions are error-free or up to date

  • Products will be in stock at all times

We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders placed due to such issues.

6. Orders and Acceptance

Your order constitutes an offer to purchase our products. All orders are subject to availability and acceptance by us. We reserve the right to:

  • Refuse any order for any reason

  • Limit quantities per household, user, or address

  • Cancel orders that appear fraudulent or violate our policies

An order confirmation does not signify our acceptance; acceptance occurs only once your item has been dispatched.

7. Payment Terms

We accept secure payments via:

  • Credit/debit cards (Visa, Mastercard, AMEX)

  • PayPal

  • Apple Pay / Google Pay

  • Klarna / Clearpay (if available)

  • Cloutopin gift cards or store credit

You agree that:

  • You are authorized to use the payment method provided

  • We may charge your method immediately upon placing your order

  • We may cancel the order if the payment is declined or fails

8. Shipping and Delivery

Please refer to our Delivery Policy for full details. Shipping timelines are estimates and may vary due to external factors.

We are not liable for delays caused by:

  • Couriers or carriers

  • Customs inspections

  • Natural events or strikes

Risk of loss transfers to you upon dispatch.

9. Returns and Refunds

Please review our Refund & Returns Policy before purchasing.

  • Returns must be initiated within 14 days of delivery

  • Products must be unused and in original packaging

  • Refunds are issued to the original payment method only

  • Sale or opened items are generally non-returnable unless faulty

We reserve the right to refuse returns that do not meet our guidelines.

10. Promotions and Discount Codes

Promotional offers are:

  • Limited to the time and quantity stated

  • Not combinable unless specified

  • Not redeemable for cash

We may cancel promotions at any time without notice.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos, graphics, layouts

  • Product photography

  • Text and blog content

  • Brand names and trademarks

…is the intellectual property of Cloutopin LTD or our licensors.

You may not copy, distribute, reproduce, or commercially exploit any part of this content without our written consent.

12. Third-Party Links

Our site may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for:

  • The accuracy or content of third-party sites

  • Any harm or damages caused by their services or products

  • Their privacy practices

Use of such links is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, Cloutopin LTD and its directors, employees, agents, and affiliates shall not be liable for:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of data, profits, or business

  • Personal injury resulting from the use or misuse of our products

  • Delays, interruptions, or technical issues on our website

Our liability shall in no event exceed the purchase price paid by you for the applicable product or service.

14. Indemnification

You agree to defend, indemnify, and hold harmless Cloutopin and its affiliates from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from:

  • Your use or misuse of our website

  • Violation of these Terms

  • Infringement of any third-party rights

15. Privacy Policy

Your use of our site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using this site, you consent to our data practices.

16. Termination

We reserve the right to:

  • Terminate your access to the website at any time, without notice, for any reason

  • Cancel any active orders if we suspect abuse or violation of these Terms

Upon termination, all provisions that should survive—such as disclaimers, indemnities, and limitations of liability—will remain in effect.

17. Governing Law

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

You agree that any disputes shall be resolved in the courts located in the United Kingdom.

18. Changes to Terms

Cloutopin reserves the right to update or modify these Terms at any time. We will post changes to this page and update the “Effective Date” above.

Continued use of our site after any changes indicates your acceptance of the revised Terms.

19. Entire Agreement

These Terms, along with our Privacy Policy, Refund Policy, and Delivery Policy, constitute the entire agreement between you and Cloutopin LTD and supersede any prior communications or agreements.

20. Contact Us

If you have any questions regarding these Terms and Conditions, please reach out:

📧 Email: info@cloutopin.com
📞 Phone: 077 1234 5698
📍 Address: 42 Elmhurst Avenue, London, United Kingdom
🌐 Website: https://cloutopin.com

Thank you for shopping with Cloutopin. We appreciate your trust and are committed to providing you with a premium beauty experience.